Privacy Policy

Who we are

MERP – Medical Emergency Readiness and Prevention

Our website address is:

We are based in Johannesburg, South Africa

What personal data we collect and why we collect it

This privacy policy applies in relation to the website located at (the “website”).  The website is owned and operated by MEDICAL EMERGENCY READINESS AND PREVENTION (PTY) LTD (Registration no. 2018/336697/07) (“MERP”).  This privacy policy is binding on everyone who chooses to complete the registration form by accessing the website without qualification or exception.  By using this website and/or completing the registration form, the person so accessing (the “User”) agrees to be bound by this policy and acknowledges that the User has read and understood it.  If the User does not agree to any of the terms of this policy, the User should not complete the registration form on the website.



By completing the registration form, the User hereby consents to participate in data collection and use whereby MERP, or other third parties approved by it, such as researchers, can access anonymized, collated data. MERP collects information by various methods, including information actively provided by the Users, and information arising from customer surveys and general feedback. The types of personal information collected by MERP from the User include but not limited to first name, surname, contact information and identification information.  When the User provides MERP with personal information, the User consents to MERP using such information for the purpose for which it was disclosed.



The User’s information is used to aid in the provision of MERP’s various products and services. Including for purposes such as the South African Department of Labour statistics, research, as well as for in company business use.  MERP may use aggregate or anonymous information for these uses for itself and third parties.



MERP does not share the User’s personal information with any third parties except as disclosed in this policy.  MERP may provide personal information to its contractors, employees, officers, insurers, agents, suppliers and professional advisers and to abide fully with the Rules and Regulations of the American Heart Association and the Resuscitation Council of Southern Africa (which shall be bound by privacy obligations) to assist MERP in the uses disclosed herein.

MERP will never disclose or use the User’s information outside of this consent. All MERP and staff are bound by the strictest confidentiality and data security measures. There will never be general access to all staff to the information covered by this consent.



Personal information is stored in a combination of paper and electronic files.  MERP will store all the personal information provided by the User on secure servers and will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of the User’s personal information.

The User is responsible for keeping the password used for accessing the website, confidential; MERP will not ask the User for his/her password.



The User may review his/her personal information contained in MERP’s files by contacting MERP.  If a User believes that any of their personal information is inaccurate, MERP will make any appropriate corrections.



MERP uses cookies for the convenience of users.  Cookies automatically authenticate a user.  The User can access the website with the cookie feature turned off; however, in doing so the User may find himself/herself challenged for username and password information on multiple occasions.  MERP also uses cookies to track the User’s visits and uses that information to improve the User’s experience.



The website may contain links to information at other websites.  When a User clicks on one of these links, the User moves to another website.  The User is encouraged to read the privacy statements of these linked websites as their privacy policies may differ from those of MERP’s.



MERP may amend this privacy policy from time to time.  If such amendments materially affect how MERP uses or discloses the User’s personal information already collected by MERP, MERP shall obtain consent from the User.

Notwithstanding the general terms of this privacy policy, the collection, use, and disclosure of personal information may be made outside of the terms herein to the extent provided for in any applicable privacy or other legislation in effect from time to time.

By requesting or indicating that the User would like to receive marketing material from MERP, the User agrees to MERP sending to the User the requested marketing material and any other information or material which MERP believes may be of interest to the User.

The User accepts that by completing the registration form and using the website, the User consents to any processing or storage of the User’s personal information and warrants that any and all data provided by the User is up-to-date and accurate.